We will always endeavour to collect personal information directly from you and, depending on the type of products/services used by you, it may be collected when you:

• create an online profile on our e-commerce platform(s)
• visit our website or our social media platforms.
• shop with us as a customer; give us your details for an item request; engage with us online, telephonically, on social media by SMS, email or via WhatsApp;
• sign up for our newsletters.
• enter any of our competitions.
• are a supplier or prospective supplier.
• are an employee or a prospective employee who registers on our career portal and submit your curriculum vitae.

For us to provide you with our products/services we may have to collect and process your personal information. This means that the processing of your personal information may be required and should you not wish for us to do so you will not be able to continue with purchasing our products/services.

We do not generally share your personal information with third parties but there are instances where we are required by law to do so; where we need to do so in order to provide you with our services and/or where you have consented to us sharing your personal information with third parties. Where we share your information with service provides we conclude agreements (where possible) to ensure that your personal information is only used for the purpose for which we collected it from you.

Protecting and securing your information is very important to us and we will take all reasonable and practicable steps to ensure that your personal information is secure.

We keep your personal information for as long as any contractual and legal requirements, credit risk, fraud detection and customer service periods require, as well as to comply with regulatory requirements, and the resolution of disputes or fraud prevention.

We may amend this Privacy Policy at any time, but we will always ensure that the latest version is available on our websites

Questions about the Terms of Service and Privacy Policy should be sent to hello@greentogether.co.za